Establishing a Wholesale Account
If you would like to request an application, please email our accounting representative.
The option to keep an encrypted credit card on file with us is always available.
No returns or exchanges on any Bulk Products, Natural Stone, or products identified as Special Order or Final Sale. Special Order product sold in full pallet quantity only. Qualifying products may be returned or exchanged within 30 days of purchase, provided they are in original condition and packaging and accompanied by a receipt, invoice number, job name, or exact purchase date. Products sold by the square foot must be returned by the full layer. Credit amounts on these products will round down to the nearest layer.
Any refund will be made in the original form of payment and cash refunds will be granted in store credit.
When a return is made, yard staff will inspect the material, fill out proper paperwork and then turn into accounting to issue the credit. Credits may not be immediately issued or available.
If the material is returned in an unorganized fashion (mixed layers) a restocking fee up to 25% may apply.
Pallet Charges + Returns
Unilock and Oberfields pallets may be returned for partial credit within 365 days of purchase. Credit will not be given for pallets that are not from Unilock or Oberfields. When returning pallets, if more is returned than purchased, the customer will only receive credit for the pallets charged under the customer’s purchase history within the 365 day period.